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Your Start-to-Finish Guide to Using Google’s Disavow Tool

Google disavow warning

Posted by MarieHaynes

Have you used Google's disavow tool? You might want to. If you have been actively involved in SEO for your website over the last few years, there is a good chance that you have unnatural links pointing to your site. These can hurt you in the eyes of Google's Penguin algorithm. Or, in some cases they can even get you a manual unnatural links penalty.

In this article we will talk about some very practical things that will help you when using the disavow tool. These tips should help you whether you are an experienced SEO or a small business owner who is trying to clean up a few unnatural links.

What is the disavow tool?

Introduced in October of 2013, the disavow tool is Google's way of allowing you to ask Google not to count certain links that point to your site. You can find the tool here. And here is Google's documentation on how to use the tool.

The scariest part of this documentation is this:

Using the disavow tool incorrectly can hurt you. You should only be disavowing links that you know were made with the intention of manipulating Google's results. Many articles have been written to help site owners decide which links are unnatural. But, there are not many articles written that take you through the process of auditing and disavowing your links from start to finish.

My hope is that this article will help answer any questions you have about using Google's disavow tool. If there is something that I haven't covered, then leave a comment below and I will do my best to answer.

Creating an audit spreadsheet

There are many services out there that can give you a list of your links. Some of these are great resources for organizing your links into a manageable format. I'm not a fan of services that try to audit your links for you as I believe that manually reviewing each link is necessary. But, some of these tools may be useful when it comes to putting a link auditing spreadsheet together. This Moz post contains a good review of many of the tools that are out there.

If you would like to create your own list of backlinks rather than using a tool or a program, then here is what I would recommend:

First, download your links from all available sources

You will want to start by downloading your links from Webmaster Tools. When you go to Search Traffic --> Links to your site --> More, you'll see this:

downloading links

Download both the sample links and the latest links.

Disavow Tip: If you have a site that has more than 1,000 linking domains, sometimes you can get more links from Webmaster Tools by downloading the sample list of links daily for a few days.

I would also recommend downloading links from the following sources:

  • majestic.com - Majestic has an option where you can get your links for free if you follow steps to verify your site. It's definitely worth it.
  • opensiteexplorer.org - This is Moz's tool. It won't give you as many links as Majestic, but occasionally you can find some links in there that are not in the other sources.
  • ahrefs.com - This is a paid option. In my opinion, it is worth the money. I will often get links reported in ahrefs that are not found in any of the other sources.

Combine the links into one big spreadsheet

As you get your spreadsheet from each source, find the column that contains the url of the sites linking to you. Copy this entire column into a new spreadsheet. You can do this in Excel or in Google Docs. In the last year or so, Google Docs has gotten much better at handling large amounts of data. As such, the directions I'm going to give in this tutorial are for use in Google Docs as not everyone may have access to Excel. If you have a Google login or a Gmail account you have access to Google Docs.

You'll end up with a big spreadsheet containing every link reported by each of the tools. At this point, this spreadsheet will contain a lot of duplication, but don't worry, we will deal with this soon.

(Note: It's not a bad idea to also include other columns that may help you with your audit such as the anchor text or nofollowed status, but for the sake of simplicity in this tutorial, we will just include the urls.)

Break these urls down to the subdomain level

Create a new column to the left of your urls. At the top type in the following formula:

=left(B1,find("/",B1,9)-1)

Then, highlight column A and press CTRL-D. This will fill the formula down the column and you will end up with something that looks like this:

url audit

Now, highlight column A and we'll ask the spreadsheet to convert the formula results to values. You need to do this in order to be able to copy and paste in this column. To do this, do CTRL-C to copy and then select Edit --> Paste Special --> Paste Values Only.

Now we're going to use the Find and Replace feature to break these down to the subdomain level. Keep column A highlighted and click Edit --> Find and Replace, and type in http://. Leave the replace field blank and press "Replace All".

removing http from url audit

Now do the same thing for the following phrases:

http://

www.

Don't forget the period after "www."!

Once this is complete, then column A contains the domains/subdomains of each url.

list of domains and subdomains

De-duplicate so you just have one link from each domain

Now what we are going to to is dedupe this list so that we just have one link from each domain. Most spreadsheets have a dedupe function built in. However, I have found that when you are dealing with a large number of rows, this will often crash the spreadsheet, so what I do is first, sort column A using alphabetical order, and then create a new column to the left of my domains and add the following formula:

=if(B1=B2,"duplicate","unique")

Copy this down so that the spreadsheet will now show you which entries are duplicates. You can then filter this column to show only the duplicates and delete each of these rows.

What you will be left with is one url from each domain linking to you.

Audit!

Now you need to visit each url on your spreadsheet and make a decision on whether or not you should keep links from this domain or disavow. On your spreadsheet, mark each url as either "disavow" or "keep":

disavow audit

In some cases, I'll mark some links as "debatable" and then review them again once I have seen all of the links in a link profile. Sometimes there are patterns of unnatural linking that only become visible after reviewing a good portion of the backlinks.

Here are the questions that I would ask when looking at each link:

  • Was this link made solely for SEO purposes?
  • Does this link truly, honestly have the possibility of directing clients your way?
  • Would you be worried if a Google employee or a competitor saw this link?

Disavow tip: When Google penalizes a site, or affects it algorithmically because of unnatural links, their goal is to demote sites who have been actively cheating. Every site has weird looking links that make you think, "Where the heck did that come from?" But there is no need to go disavowing everything that you don't recognize. Penguin will not affect a site just because it has some odd looking links.

If you're having a hard time deciding which links to disavow, then here are some resources that give more advice on how to make disavow decisions:

After reading those, if you are still unsure about the majority of your links and whether or not they should be disavowed, then it may be best to hire someone who is experienced in disavow work to do this audit for you.

Making your disavow file

Add "domain:" in front of the domains

Once you have finished assessing each link, you'll want to filter your disavow column so that you just see the links that you have decided to disavow.

disavow or keep links

Then, create a new sheet on your spreadsheet, copy your domains column and paste it into this new sheet:

url spreadsheet

Now we're going to add "domain:" in front of each domain name.

Disavow tip: You ALWAYS want to disavow on the domain level. If you disavow on the url level, you run a very high risk of missing bad links. For example, if you are disavowing a link on http://www.example.com/article.html, that same link may also exist on http://www.example.com/articles/ and http://www.example.com/tag/links, and http://www.example.com/article.html?utm=fb and so on.

To add "domain:" in front of each domain name, type the following formula into B1:

="domain:"&A1

Copy this formula down the entire column. Then, as before, do a copy and then paste special --> paste as values.

Now you've got your disavow directives in column B:

domail list

Make a text file

Your disavow file has to be a .txt file in UTF-8 format or 7-bit ASCII. There are a few ways that you can do this. On my Mac, what I do is open TextEdit, copy and paste my "domain:example.com" column (column B), and then click "Format" --> "Make plain text". I then save this as a .txt file.

Another option that works well is to create a new Google Doc document, copy the disavow directives into this document and then click "File" --> "Download As" --> "Plain text".

Disavow tip: There are many other ways to make a .txt file. But sometimes these files create odd characters that can throw errors when you file the file. If you are getting odd errors once you file, then try creating your text file using the Google Doc method mentioned above. This seems to be the most reliable way to produce a text file that Google won't reject.

What about comments?

I have seen disavow files that look like this: comments in disavow doc

You can leave a comment in your disavow file by starting a line with a "#". However, no Google employee will look at your disavow file. It is completely machine processed. Comments are there just for your own use. I will insert comments where it might be useful for me when I'm editing the disavow file in the future. For example, I might say the following:

#The following links were disavowed on December 16, 2014. These links are ones that we know are low quality directory links.

Filing your disavow

To file your disavow file, go to the disavow tool, and select your site from the dropdown list.

filing a link disavow

Click "disavow links" and then "disavow links" again and then "choose file". This is where you will upload the .txt file that we just created.

If you've been successful, then you'll see something that looks like this:

successful link disavow

But, you may find that you have errors:

errors in link disavow

Common errors

Here are some things to look for if you have an error message:

  • If you have typed "domain:http://www.example.com", you need to remove the http://www.
  • Sometimes the backlink tools will give you domains with odd characters in them that the disavow tool doesn't like. For example, sometimes ahrefs.com will give me domains that look like this:
_¼_¡_á_ü_____ü__„â_µ„Û___µ„â.„Û„ã.com

If I try to disavow domain:_¼_¡_á_ü_____ü__„â_µ„Û___µ„â.„Û„ã.com, that's going to throw errors. These domains never resolve. I just delete them from my disavow.

  • Look for domains with ports attached. For example, you may see domain:example.com:8080 on your list. Just remove the :8080. A colon will cause your disavow to throw an error.

As mentioned above, if you are getting errors and you can't figure out why, try formatting your file with a Google Doc and saving as a .txt. This usually works for me.

Modifying your disavow file

If you have unnatural links, then it is a really good idea to do regular checks of your backlinks. I have several clients for which I do monthly backlink audits and even though they are not currently building links, each month I will see a good number of new unnatural links. Many of these are old links from as early as 2006 that are just surfacing now. Some are new spammy links that perhaps are the result of previous automated processes that continue to propagate. And some may even be attempts at negative SEO. My point is that most sites that I have seen that needed to have disavow work done will need to continually update their disavow file.

Disavow tip: When you upload a new disavow file, you are COMPLETELY REWRITING your old file. If your old file has 300 domains in it and you want to add 30 new domains, your new file will have 330 domains in it.

In order to update your disavow file, you'll need to go to the disavow tool, select your site, select "disavow links" and again, "disavow links" and "download". I have no idea why, but Google will give you your file in the form of a .csv and not a .txt file. What I do next is copy column A and paste it in either TextEdit (on a Mac) or into a Google Doc. You can then add your new links and save the file as a .txt and file it as before.

When does the disavow start to work?

As soon as you upload your disavow file, Google will start to apply the disavow directives to each link of yours as they crawl the web. Let's say that I have a link on

http://www.spammysite.com/article.html

and I have disavowed

domain:spammysite.com

The next time that Google crawls http://www.spammysite.com/article.html, or any other page on this domain that links to you, they will apply an invisible nofollow tag to each link that points to your site. This means that these links will no longer be included in algorithmic calculations (i.e. Penguin) for your site. If your site is affected by the Penguin algorithm, you will not likely see changes right away. You will need to wait until Google reruns the Penguin algorithm and regathers information about your links. Google has hinted that soon this will happen continuously rather than on a sporadic basis. Hopefully this will mean that sites will be able to escape Penguin quicker. You'll still need to wait for Google to recrawl all of the links on your disavow file though. John Mueller from Google has said that it can take up to a year for all of your links to get recrawled. However, in my experiments, the longest a link took to be disavowed was three months. Most links were disavowed within a month.

Should you be removing links as well as disavowing?

This is a subject that deserves its own article. In fact, I have written a full article about this here. In general, if there is a link that I control, and I know I can easily remove it, then removing it is the best option. But, if you are dealing with an algorithmic issue such as Penguin, in my opinion, there is no need to go on an exhaustive email campaign to ask site owners to remove links. These campaigns are expensive and depending on the niche, the success rate is often very low. If you have a manual penalty, however, then yes, you need to make attempts to remove every unnatural link.

Can you reavow a link?

What if you made a mistake and included domains in your disavow file that were actually good links? You can remove a disavow directive by modifying your disavow file so that it no longer contains that domain and then re-uploading it. However, Matt Cutts commented earlier in the year that it takes much longer to reavow a link than to disavow it. You would think that the next time it was crawled, Google would remove the invisible "nofollow", however, there is some type of lag time built in before the link starts to count again. The purpose of this is to make it harder for spammers to find ways to cheat the system.

Questions?

You need to be careful when using the disavow tool. But, this doesn't mean that the average webmaster cannot use it. If you know you have low quality links pointing to your site, then this tool can be a good way to ask Google to not to count these links against you. Still, I have found that in over two years of helping people use this tool, questions often arise. If you have questions I'll do my best to answer. Or, if you have used the disavow tool and have hints to add, I'd love to hear your comments!


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By |December 16th, 2014|MOZ|0 Comments

Technorati cracks Top 25 in Pixalate’s Global Seller Trust Index

As advertisers lose billions to ad fraud,
Technorati network focuses on inventory quality

Ad fraud is costing advertisers billions in misspent campaign dollars, making imperative the need for transparency on all sides and concentrated efforts to clean up the ecosystem.

Technorati has long focused on combating the rise of fraud traffic and creating a network that truly benefits both advertisers and publishers. As a result, when Pixalate released its latest Global Sellers Trust Index, Technorati was among the Top 25 of the more than 400 active sellers rated.

The Association of National Advertisers, in concert with White Ops, this week put forth a study that projects more than $6 billion in losses over the next year for advertisers as a result of ad fraud. As programmatic advertising continues to grow, so does the opportunity for bad players to game the system.

“Maintaining network quality is paramount because Technorati holds a crucial spot between buyers and sellers,” Technorati CEO Shani Higgins said. “Being transparent and creating trust in the system takes a major step in ensuring those on boths sides of the equation know they can transact with confidence. We take our role in the effort to improve the value of digital advertising very seriously.”

The high ranking recognizes Technorati's efforts to build and maintain its network quality. These efforts include deploying a site-vetting process that involves checking each domain against partner blacklists as well as an internal scoring system. To ensure the continued quality of the traffic of approved sites, Technorati uses Forensiq, which samples portions of every publishers' inventory. If needed, team members also work with publishers to help them clean up their own inventory.

In addition to algorithms and technology, quality assurance personnel run daily reports across multiple platforms to double-check that publishers are selling inventory from approved sources only.

Technorati's ranking comes from top-level performances in categories like ad engagement (86), viewability (83) and fraud (80), according to the December 2014 release. Each category is measured on a 100-point scale.

Pixalate's Index “assigns ratings based on a critical range of quality measurements drawn from proprietary quality analysis of billions of global impressions daily” and “is designed to bring trust and transparency to RTB to empower the success of the programmatic marketplace.” In order to compile its ratings, Pixalate — which is a member of the IAB and is MRC certified — monitors billions of ad events daily by tapping into the RTB data stream.

About Technorati

Technorati is an advertising technology company that rewards the creators of great content. Technorati accomplishes this by providing content creators a powerful data and decisioning platform to accelerate revenue so they can spend less time managing sales and more time producing valuable content.

By |December 15th, 2014|Advertising Technology|0 Comments

Windows 10 leak gives closer look at new apps, Cortana on PC

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Microsoft is holding an event in January to showcase the "next chapter" of Windows 10, but a consumer build of the operating system leaked online on Sunday.

For Windows lovers who just can't wait for the big day, a video demo, above, from WinBeta shows an early version of Windows 10 in action. Some highlights include the PC version of Cortana, Microsoft's voice-activated digital assistant, and a better look at Windows 10 apps.

Siri

Video: YouTube, ...

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By |December 15th, 2014|Apps and Software|0 Comments

How You Can Build a Meaningful Brand

Posted by Hannah_Smith

Earlier this year I wrote a post about the future of marketing. In it, I made a handful of predictions; arguably the most 'out there' of which was this: in the future, only brands which 'mean something' to consumers will survive.

In today's post I'll be exploring what it takes to become a meaningful brand, and how you might go about building one.

SEO is not dead

Just so we're clear, I'm not saying SEO is dead, or that organic search is not an important channel :)
These stats speak for themselves:

However, what we're being asked to do as SEOs is constantly evolving.

It used to be that you could build a very successful business online just by being great at SEO. But today, the SERPs are changing, and ranking first doesn't mean what it used to:

The BBC still rank first organically for 'weather'—but their listing is pushed beneath the fold. Plus, given the that the information the searcher is seeking is displayed right there in the SERP, I'm guessing they're not receiving as much traffic from this term as they once were.

But it's not just informational queries:

Skyscanner still rank first for the term 'flights to paris', but again here their organic listing is pushed beneath the fold thanks to paid search listings and the proprietary Google flight product.

Google is even going so far as to show its proprietary products against branded searches (hat-tip to Barry Adams for pointing this out):

MoneySuperMarket's organic listing is above the fold, but Google is nonetheless being very aggressive.

As a consequence of these changes, as SEOs, we're being asked to do different things. Clients of yesteryear used to say things like:

Get us links!

But today they're saying things like:

Get us press coverage, social shares and exposure [links] on sites our target audience reads.

Whilst they may not explicitly be asking us to build a brand, nonetheless much of what we do today looks a lot like brand building. But where do we start?

What does 'brand' mean?

Before we kick off I think it's worth exploring what brand really means. We have a tendency to use 'brand' and 'company' or 'organisation' interchangeably, but in reality they are two distinctly different things.

Here's a definition:

brand - to impress firmly; fix ineradicably; place indelibly

Therefore a brand is not a brand unless it leaves a lasting impression, and of course, it needs to be a favourable impression. Essentially companies or organisations need to build brands that mean something to people.

However, right now companies and organisations are struggling to do this effectively:

"In Europe and the US, consumers would not care if 92% of brands ceased to exist"
~ source

That means that consumers would only miss 8% of brands.

Clearly we have a mountain to climb. How do we go about building meaningful brands? Particularly on SEO retainer budgets?

You can learn a lot by deconstructing the success of others

Like many in the search industry, I'm a fan of taking stuff apart to figure out how it works. So, when trying to figure out how to go about building a meaningful brand, I started by looking at what meaningful brands are doing right now.

I uncovered three core principles—some meaningful brands do all three; some just do one or two—I'll deal with them each in turn.

1) Meaningful brands find opportunities to delight customers

Most people's interactions with brands suck. But great interactions stand out and are shared. Let's take a look at some examples:

@smartcarusa

Here's how @smartcarusa responded when someone suggested that a single bird dropping would total one of their cars:

Now the takeaway here is not to rush out and make a bunch of infographics on disparate topics.
Out of context, the infographic is neither remarkable, nor particularly interesting, and I don't think it would have garnered coverage had it not been created in response to this tweet.
But I think a lesson we can take from this is that going the extra mile to respond in a novel way can yield out-sized returns.

@ArgosHelpers

This is how @ArgosHelpers responded to a customer asking when PS4s would be back in stock:

The takeaway here is not people love brands who use slang—I think this is actually a very artfully worded response. See how the brand has taken care to use the same language as their customer without being in any way condescending? That's what you need to shoot for.

@TescoMobile

This is how @TescoMobile responded when someone described their network as a 'turn off':

Whoa!

The lesson here is definitely not 'be a dick to people who are dicks to you'; I think the lesson here is that a well-judged, cheeky response can travel.

Ultimately you need to tread carefully if you want to use this type of tactic. I think @TescoMobile got away with this one—but it is really close to the line. To do this sort of thing you need to have a deep understanding of your audience—what's considered funny and what's just plain rude? This can vary hugely depending on the niche you're working in and the public perception of your brand.

Moreover, if you're a brand engaging in this sort of activity, you need to consider not only your own response, but the potential response from your audience, too. Some brands have an army of loyal advocates. But if brands aren't careful, they may unwittingly encourage said army to attack an individual with a response like this.

Of course it's not just interactions that have the capacity to delight—sometimes being nimble is enough:

@Arbys

When Pharrell turned up to the GRAMMYs wearing *that hat* here's how @Arbys responded:

The takeaway here is not that you need a bit of luck, instead it's that you need to be ready, willing and able to take advantage of opportunities as and when they arise. I think that if @Arbys hadn't tweeted that, then someone else would have done and their brand wouldn't have benefited.

Hopefully you can see where I'm going with this; let's move on to principle two:

2) Meaningful brands give people the ability to define themselves to others

Have you ever thought about why you share what you share on social media? Most of us don't think about it too much, but The New York Times did a study on the psychology of sharing in which 68% of respondents said they share things via social media to give others a better sense of who they are and what they care about.

For example, I might share an article from hbr.org because I want you to think I'm the sort of person who reads Harvard Business Review. Or I might share an Oatmeal comic because I want you to think I have an excellent sense of humour. I might share something about the Lean In movement because I want to let you know where I stand on important issues.

If you're seeking to create a meaningful brand, this can be an excellent space to play in because brands can give people the ability to define themselves to others. Now I don't necessarily mean by creating content like this which literally allows people to define themselves:

Brands can also help people define themselves by creating things people 'look good' sharing—let's take a look at some examples:

GE's #6SecondScience

The takeaway here is to create things which are tangentially related to your brand, that people 'look good' sharing. When people shared this content they were sharing stuff that was more than just 'cool'—by sharing this content they were also able to express their enthusiasm for science.

In a similar vein meaningful brands create commercials that don't feel like commercials—again, these are things that people 'look good' sharing:

Wren's First Kiss

This film definitely got people talking. To date it's received over 94 million YouTube views and coverage on over 1300 sites. But this isn't just a video content play...

Oreo

When Oreo turned 100, they created 100 pieces of content over 100 days:

This campaign got over 1m Facebook 'likes' and thousands of pieces of press coverage.

But actually, I think the smartest thing about this campaign was that it was highly topical content which put the cookie right in the centre of people's conversations without being self-serving.

Still with me? Let's move on to principle three:

3) Meaningful brands stand for something above and beyond their products or services

This is difficult to explain in the abstract, so I'm going to shoot straight to some examples.

BrewDog

BrewDog is a craft beer company. Their brand values are drawn from punk subculture—they're anti-establishment and believe in individual freedom.
So when Dead Pony Club ale was 'banned' because the phrase "rip it up down empty streets" was printed on the label, their response was to issue a press release apologising for 'not giving a shit' over the marketing rules breach.
Their fans loved their response:

The takeaway here isn't that sweary press releases get attention (although they undoubtedly do)—by refusing to take the ruling lying down BrewDog showed people they were a brand which stood for something beyond great beer.

Nike

A core value for Nike is "if you have a body, you are an athlete", and these values have inspired incredible creative like this:

I think that this advert is powerful because Nike isn't talking about how their trainers enhance your performance, they're talking about celebrating everyone's athletic endeavours. It's about more than just their products.

OKCupid

I think that taking the decision to stand for something is perhaps most potent when it could actually cost a brand customers. When Mozilla appointed a new CEO, OKCupid showed this message to Firefox users:

They went on to say:

The takeaway here is not 'align your brand with a cause and win the the Internet', but rather, taking a bold stance on a relevant issue, even if it could actually hurt your business, can create a lasting impression.

What do I mean by 'actually hurt your business'? Sadly, not everyone believes in equal rights for gay couples, as such, taking this stance could cost OK Cupid.

Using these principles day-to-day

The reality for me is that right now, much of this I can't affect—sadly no clients have dropped several million into my lap and asked me to create them an ad like Nike's :)

That said, I do think that it's helped me to clarify my thinking on what it means to be a meaningful brand and how to figure out how to get there. At Distilled (the company who is good enough to employ me), the place we play most frequently is principle two—we create content which allows people to define themselves to others; things that people 'look good sharing'.

Perhaps more importantly, we're taking the time to understand the companies we're working with better so that our creative work is better aligned with their brand values.

And so, dear reader, over to you—I'd love to hear what you think it takes to build a meaningful brand, and what's working (and not working) for you, do let me know via the comments.

This post is based on a session I presented at SearchLove; those who are interested can view the full deck below:


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By |December 15th, 2014|MOZ|0 Comments

Sony demands media delete ‘stolen’ data from hacked emails, report says

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Sony Pictures sent a letter to several media outlets Sunday demanding they delete troves of emails delivered by hackers that resulted in an immense information dump which exposed the private dealings of the studio.

The New York Times reported that it and other media outlets received a letter from David Boies, an attorney hired by Sony, on Sunday. Boies characterized the hacked emails as "stolen documents," and asked outlets to cease publishing more information from them.

"We are writing to ensure that you are aware that SPE does not consent to your possession, review copying, dissemination, publication, uploading, downloading or making any use of the stolen information, and to request your cooperation in destroying the stolen information," said the letter, according to the Times. ...

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By |December 14th, 2014|Apps and Software|0 Comments